Sneak Peek
Food and Beverage Operations Online Short Course
Food and beverage operations is for anyone working in for restaurants, coffee shops, cafes and catering! The course teaches the essentials of what goes into running a food and beverage business.
As an owner, managers and staff will also spend time with employees and customers! Strong interpersonal, communication and leadership skills are necessary to ensure you can meet the needs of the business.
This course goes through the essentials of hospitality and service industries, and helps you to develop the interpersonal skills needed in this industry.
What's inside this course?
LESSON 1 THE INDUSTRY
Introduction
Subdivisions
The tourism industry
The events sector
Hospitality sector
The catering service sector
Skills and considerations for working in the service sector
A focus on teams
Review what you have been learning
LESSON 2 THE WORKPLACE
Introduction
Leadership
Customer facing skills
Service skills
Handling food
Food purchasing
Money issues
Review what you have been learning
LESSON 3 KITCHEN OPERATIONS
Introduction
Kitchen workflow
Cooking methods
Common kitchen equipment
Choosing packaging materials
Review what you have been learning
LESSON 4 ALCOHOLIC BEVERAGE MANAGEMENT
Introduction
Creating a drinks menu
Alcoholic drinks
Wines
Spirits
Liqueurs
Aperitifs
Cocktails
Review what you have been learning
LESSON 5 BEVERAGE MANAGEMENT
Non-alcoholic beverages
Hot drinks
Cold drinks
Review what you have been learning
LESSON 6 FOOD MANAGEMENT
Introduction
Food menu planning
Pricing menus
Stock management
Review what you have been learning
LESSON 7 LEGAL, HEALTH AND SAFETY ISSUES
Introduction
Licenses and legalities
Workplace health and safety
Management of hazards & risk
Trade practices and fair trading (including signage)
Review what you have been learning
Final assessment
Study Process
- Enrol any time
- Start studying immediately
- Configure your study sessions to suit you
- Work at your own pace
- Complete online checkpoint tests
- Pass by completing the final online test anywhere or anytime
- Immediately receive a personalised downloadable certificate of completion